
YOUR LOCAL COOLING EXPERTS
EMERGENCY HVAC SERVICE
GOLDEN VALLEY
Polar Breeze is always here for you whenever you encounter a breakdown. We understand that these situations can be stressful, so our team is just a phone call away, ready to provide you with the emergency service you need. Don't hesitate to reach out – we're dedicated to getting your system back online as quickly as possible!
WHEN TO CALL FOR EMERGENCY SERVICE
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No Cooling During Extreme Heat – If the AC completely stops working during a heatwave, especially for vulnerable individuals (elderly, infants, or those with medical conditions).
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Burning Smell or Smoke – Any electrical burning odor or visible smoke indicates a fire hazard and requires immediate attention.
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Unusual Loud Noises – Grinding, banging, or screeching sounds may signal a severe mechanical failure.
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Refrigerant Leak (Hissing or Bubbling Sound) – A refrigerant leak can be harmful to health and affect cooling efficiency.
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Water Leaking Near Electrical Components – A clogged drain or frozen coil causing water to drip near wiring can be dangerous.
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System Repeatedly Tripping the Breaker – This could indicate an electrical issue that poses a fire risk.
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Frozen Evaporator Coil – If the AC stops cooling and ice builds up on the unit, immediate action is needed to prevent damage.
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Unresponsive Thermostat or System Won’t Turn On – If troubleshooting doesn’t resolve the issue, there may be a major electrical failure.
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Carbon Monoxide Alarm is Triggered (for Gas-Powered Systems) – Shut off the system, evacuate, and call emergency services immediately.
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Strange or Strong Chemical Odors – A strong chemical smell may indicate a refrigerant or electrical issue that needs urgent attention.

Living in Mohave County, Arizona, having a reliable air conditioner is vital for a comfortable indoor environment, especially during the hot summer months. Over time, wear and, lack of maintenance, or unexpected breakdowns can cause your system to operate less efficiently or fail entirely. This can lead to soaring energy bills and an uncomfortable home. If your air conditioner has stopped working, it may be time to seek emergency service.
THINGS TO CHECK BEFORE CALLING FOR SERVICE
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Check the Thermostat – Ensure it's set to “cool” and the temperature is lower than the current room temperature. Replace the batteries if needed.
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Inspect the Air Filter – A clogged or dirty filter can restrict airflow and reduce cooling efficiency. Replace if dirty.
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Verify the Power Supply – Check if the AC unit is plugged in, the breaker hasn’t tripped, and the disconnect switch is on.
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Examine the Circuit Breaker – If the breaker has tripped, reset it once; if it trips again, call a professional.
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Inspect the Air Vents – Make sure supply and return vents aren’t blocked by furniture, curtains, or debris.
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Check the Outdoor Unit – Ensure the condenser is free of dirt, leaves, or obstructions that can restrict airflow.
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Look for Ice Buildup – Ice on the evaporator coil or refrigerant lines could indicate restricted airflow or low refrigerant levels.
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Listen for Unusual Noises – Rattling, buzzing, or clicking noises may point to loose parts, motor issues, or electrical problems.
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Test Different Settings – Try setting the fan to “on” instead of “auto” to see if air blows, even if it’s not cool.
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Inspect the Drain Line – A clogged condensate drain can cause water leaks and system malfunctions.
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Feel for Airflow – Weak airflow from vents could indicate a fan issue, duct blockage, or filter problem.
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Check for Error Codes – If your AC unit has a digital display, look for error codes and refer to the owner’s manual.
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If these steps don’t resolve the issue or you notice burning smells, electrical sparks, or refrigerant leaks, turn off the system and call a professional immediately.